Episode 2 Premieres

October 23rd, 2024

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Proven Methods to Decrease Your Walkouts

no big equipment purchases, office remodels, or employee overhaul necessary

Make change happen now! In this series we will unlock how you and every one of your team members can modify how you are communicating with you patients to DRAMATICALLY increase your optical sales!

What's covered in each episode?

    1. Are you a note taker?

    2. Knowing the Types

    3. Reading their Cues

    4. "But our office..." - No more excuses

    1. Rethinking your Welcome/Waiting Area

    2. The Influence you have in your Role

    3. Verbiage, Tone & Inflection, and Gestures In Action

    1. The Influence you have in your Role

    2. Verbiage and Listening In Action

    1. The Influence you have in your Role

    2. Verbiage, Body Language and Listening In Action

    3. Confronting Patient Objections

    4. Handoff to Optician

    1. The Influence you have in your Role

    2. Receiving the Handoff

    3. Verbiage & Gestures In Action

    1. Let's actually review the rule (You know you haven't done it) We will make it fun!

    2. The errors ODs are already making!

    3. The smartest ways to handle "The Eyeglass Rule"

This is a series you won't want to miss

  • 19 lessons
  • Included in Your Membership